Watch Duty is operated by real people -- not machines. We are active and retired wildland firefighters, dispatchers, first responders, and reporters.
We collaborate in real-time, gather information from official sources, and radio communications to distill just the facts.
If an incident we are monitoring has a threat to life or property we notify the public via the Watch Duty app.
A 911 dispatch center receives a call about a vegetation fire.
Our automated monitoring system hears that 911 dispatch and alerts our team in Slack.
All available Watch Duty reporters in that region begin monitoring their radio scanners, wildfire cameras, satellites, and other public sources such as official announcements from law enforcement and fire services.
The team vets all available information and awaits for on-scene personnel to give an official report on conditions.
If we perceive a threat to life or property, we will notify the affected public via the Watch Duty app. Our reporters follow a strict code of conduct when notifying the public.
Reporters will continually monitor the incident and update the public along the way until it is extinguished or no longer a threat to life or property.
Do you really want to see what it looks like behind the scenes in our virtual operations center? We go in depth with real audio, video, and transcription of the deadly Fairview Fire on September 5th, 2022.